GALAPAGOS SEAMAN JOURNEY CRUISES - BOOKING & CANCELLATION POLICY 2021

SPECIAL POLICIES COVID19 FOR CRUISES IN GALAPAGOS:

Note: if there is a positive case of Covid-19 before the trip, the passenger or passengers may re-schedule their cruise until December 31, 2021, this does not include Christmas and New Year's dates. A Credit Note is automatically generated that passengers can use in any service that the company provides. As tour operators we do not give a refund.

Reservations & Payments:

Individual Fit’s Passengers:
• A deposit of ten percent (10%) of the cruise rate per passenger is required to confirm your booking.
• The balance must be paid sixty (60) days prior to departure cruise date, plus passenger’s names, passport numbers, nationality, date of birth, flights route, allergies or illnesses, wetsuits sizes, and food restrictions.
• The immediate deposit of the total amount is required to confirm bookings for departures with promotional and last minute rates.
• If we does not receive the deposit / full payment according to those specified in the upper part, we reserve the right to cancel services.
• It is mandatory to have a negative COVID-19 test; release letter signed, and emergency contacts.
• The passenger must have travel insurance.

Charters:
• A deposit of ten percent (10%) of the charter rate is required to confirm your booking.
• The balance must be paid sixty (90) days prior to departure cruise date, plus passenger’s names, passport numbers, nationality, date of birth, flights route, allergies or illnesses, wetsuits sizes, and food restrictions.
• The immediate deposit of the total amount is required to confirm bookings for departures with promotional and last minute rates.
• If we does not receive the deposit / full payment according to those specified in the upper part, we reserve the right to cancel services.
• It is mandatory to have a negative COVID-19 test; release letter signed, and emergency contacts.
• The passenger must have travel insurance.

Cancellation Policy:

Individual Fit’s Passengers:
• If notice is received one hundred twenty one (121) days prior to departure or more, we will refund the first deposit retaining 15% as administrative and banking expenses.
• If notice is received between one hundred twenty (120) days and ninety one (91) days prior to departure, we will refund the first deposit retaining 30% as administrative and banking expenses.
• If cancellation occurs between ninety (90) days and sixty one (61) days prior to departure, we will refund the first deposit retaining 30% as administrative and banking expenses.
• If cancellation occurs sixty (60) days or less prior to departure, we will retain the 100%
.

Charters:
• If notice is received one hundred twenty one (121) days prior to departure or more, we will refund the first deposit retaining 15% as administrative and banking expenses.
• If notice is received between one hundred twenty (120) days and ninety one (91) days prior to departure, we will refund the first deposit retaining 50% as administrative and banking expenses.
• If cancellation occurs between ninety (90) days or less prior to departure, we will retain the 100% as administrative and banking expenses.

Galapagos wildlife - native Galapagos animals

Galapagos marine iguana

spotted out at Española

Galapagos giant tortoise

spotted out at Santa Cruz

Galapagos pinguin

Bartolome, Fernandina, Isabela

flightless cormorant

at Fernandina and Isabela